Mastering Process Documentation

How to create docs that people trust and read.

"I like Learn-By-Doing because I make a nice look document that make my boss very happy"

- Patrick Myezi, Call-Center Supervisor

Course Curriculum


  The Art of Plain Language
Available in days
days after you enroll
  Documentation Best Practice
Available in days
days after you enroll

Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.


Get started now!



Your Instructor


Louis J. Stanford
Louis J. Stanford

Louis is passionate about work. Or more accurately, the philosophy of work. How the work is done. When the work is done. Who does the work. How groups of people are organised to do the work. Rumour has it that he may actually have done some work.

He has been an accredited IT Service Management and IT Governance trainer & consultant since mid-2008, and has the knack of being able to explain complex topics. Sometimes his stories are even true.